I am Mark, the HR/HP Coordinator, as well as the project manager for our Impact Report 2023 project. It’s my pleasure to write a bit about this year’s report.

P&R community, valued partners, e-commerce patrons, and everyone who cares about sustainability and purpose: we are delighted to unveil our 2023 Impact Report, a testament to our commitment to sustainability and positive change.

In the vast landscape of aspirations, setting ambitious sustainability goals is merely the first step. This report is not just a collection of statistics; it's a narrative of our journey, a spotlight on our efforts, and a transparent acknowledgment of the areas where we strive to improve.

Crafting our report in-house: A symphony of expertise

This year's report is a product of our collective efforts, meticulously crafted in-house. From the intricacies of data collection to the finesse of icon design, every detail bears the imprint of our dedicated team. This interdisciplinary project team, comprising members from various facets of P&R, contributed their unique expertise, ensuring a comprehensive view of our operations.

During the inception phase, we drew inspiration from impact reports of organisations we admire, fellow B Corps, 1% for the Planet allies, and trailblazing brands outside the coffee realm. This guided us in shaping a report that goes beyond mere information – one that is clear, concise, and approachable, a document we would eagerly read ourselves.

P&R Impact Report 2023

Forging Impactful Partnerships: A Collaborative Journey

In our quest for positive change, we understand the power of partnerships. Collaborations are the heartbeat of our mission, amplifying our impact and creating a ripple effect in the realms of sustainability.

Throughout the year, we've joined hands with like-minded organisations, sharing a passion for positive change. These partnerships have not only strengthened our commitment to sustainability but have also allowed us to extend our reach. From local initiatives to global alliances, each partnership brings a unique flavor to our collective efforts.

In this report, we shine a light on the key collaborative projects. Whether it's a shared initiative for environmental conservation or a joint effort to uplift communities, these partnerships exemplify the strength we find in unity.

As we celebrate the strides made through collaboration, we also look forward to nurturing and expanding these partnerships in the coming years. Together, we can continue to create positive change that goes beyond the boundaries of our organisation, leaving a lasting impact on the world we share.

Metrics that matter: A detailed sustainability breakdown

Our report offers a granular breakdown of pivotal sustainability and impact metrics and links them to UN SDGs. From energy consumption and waste reduction initiatives to our contributions to not-for-profit organisations, we provide a transparent view of our performance.

P&R Impact Report 2023

Our Team: Beyond numbers, embracing wellbeing

Delving deeper, we unravel insights about our team, the driving force behind our success. Through bi-annual anonymous team surveys, we gauge key metrics, from desired tenure to individual passions. These surveys not only enrich our Impact Report but also serve as a compass for understanding our team's overall wellbeing. We proudly celebrate our diverse team, acknowledging that while progress has been made, there is still work ahead.

The ongoing odyssey: Looking to the future

Our impact story is an unfolding saga, thanks to the unwavering support of our P&R family and community. As we continue to source, roast, brew, and serve delectable coffee, our commitment to creating a positive impact on people and the planet remains steadfast.

Explore the depths of our journey by clicking here or visiting our dedicated Impact Report page. Join us as we navigate the uncharted waters of progress and purpose, bound by a shared vision for a better, sustainable future.

P&R Impact Report 2023